Spot Offer for Genpact,Satyam,247,SITEL Call Ritu-8886886903-Salary Upto 3.5 Lacs!!! - Hyderabad - clients for call center

Qualification:- Undergraduates(10 2), Any Graduates can apply***

Eligiblity:-
*People who got Communication Skills can only apply

Package:-
Freshers:- 1.3 to 2 Lacs
Exp'ed:- Upto 3.5 Lacs

Job Description:-
Position 1:-(US Shift, Semi Tech, Rotational Shift)

    Excellent Communication Skills*
    24/7 work environment(Night / Rotational Shifts)*
    5 days a week*
    Weekly offs may not necessarily be Saturdays and Sundays*
    Age criteria -(18-40) years*
    Package:-2-3 Lacs

Position 2 :-(US Shift,Fixed Shift)

    Saturday and Sunday offs
    Positions in Technical and Custoner Care(VOice Process)
    Package:-1.4- 2.5 Lacs

Position3:-(US Shift, Technical support)
Provide first-level technical Support on basic operational or maintenance of personal computers and /or peripherals using available tools. Guide customer troubleshooting efforts to identify products that have Customer Issues and issue service calls in accordance with guidelines. Escalate problems when unable to resolve customer issues. Log and sufficiently document all contacts with customers in designated tools.

Skills: Flawless Communication skills and Good Technical Troubleshooting skills

Qualification : Bachelor Degree, PUC (with one year of international call center experience); Diploma Courses (post 10 2 with 1 year international call center experience); Engineering Degree or Post Graduate Degree (with at least 1 year experience in customer care / semi-tech international call center process)
1.Basics of Computers including Operating Systems, hardware and internet .
2.Basic PC Hardware / A Certification / MCDST Certification 90 days will be added advantage
Exposure to technical support trouble shooting in international call centers will be an added advantage.

Position 4:-Process Associate Voice Process

Qualifications:
Fresh, experienced graduates/post-graduates (any discipline) 
Prerequisites:
Knowledge of US client will be an advantage
Good communication and analytical skills
Self-starter, enthusiastic, and flexibility to work in shifts

Job description:
Interact with US-based insurance companies for claims resolution
Have basic knowledge of MS Office and willing to work in night shifts

Contact Details:-
Ritu
8886886903
Jobs and Career Consultants
Satya Towers,3rd  Floor,Kothaguda X Roads.
Beside Mahindra Showroom and Nr Hitech City

Ad details

Type:

Customer Service Jobs